Knowledgebase

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Can Cloud calling be used with a dial-up modem?
No. In order to take advantage of Cloud calling solutions , you need a high-speed internet...
Can I create my own personal greetings and hold music?
Yes, you can record your own personal greeting or special marketing or holiday message. You can...
Can I integrate my CRM With my phone ?
Yes you can , CRM integration for Microsoft Outlook and Microsoft Office 365 comes as standard...
Can I pick my own phone number?
Yes. During the sign up process, we give you the option of selecting your telephone number....
Can I set my own phone schedule ?
Yes you can, with cloud calling solutions  you can set up your own schedule, and you can have...
Can I use my current phone and existing phone numbers with MQ Solutions?
In most cases, yes. Please contact MQ Solution's VoIP account executive to confirm.
Do I need special equipment to use Cloud Calling phone service?
Nope, All you need is a phone and an internet connections, and you are good to go
How long is the contract for service with MQ Solutions??
You are not required to sign a contract with MQ Solutions ; our standard service is...
How many Extensions can I have ?
Unlimited, With cloud calling solutions you can have as many extentions as your company desires.
How many Minutes do I have for Canada ?
For all there plans you have unlimited calling for canada
What are the bandwidth requirements for MQ Solutions cloud calling?
80-100KBPs have shown to be the minimum Internet connection speed needed in order to have a...
What is VoIP?
VoIP (or Voice over Internet Protocol) is a great way to make and receive phone calls using your...