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Can Cloud calling be used with a dial-up modem?

No. In order to take advantage of Cloud calling solutions , you need a high-speed internet connection, such as DSL or Cable.

Can I create my own personal greetings and hold music?

Yes, you can record your own personal greeting or special marketing or holiday message. You can upload hold music as .wav files.

Can I integrate my CRM With my phone ?

Yes you can , CRM integration for Microsoft Outlook and Microsoft Office 365 comes as standard with our 4 LINES USA AND CANADA PLAN. Users of other CRM applications require to sign up with 8 LINES USA AND CANADA PLAN. Upgrade or...

Can I pick my own phone number?

Yes. During the sign up process, we give you the option of selecting your telephone number. However, depending on the circumstances, there may be limited availability of certain area codes and telephone numbers.

Can I set my own phone schedule ?

Yes you can, with cloud calling solutions  you can set up your own schedule, and you can have custom made schedule for each of your team members

Can I use my current phone and existing phone numbers with MQ Solutions?

In most cases, yes. Please contact MQ Solution's VoIP account executive to confirm.

Do I need special equipment to use Cloud Calling phone service?

Nope, All you need is a phone and an internet connections, and you are good to go

How long is the contract for service with MQ Solutions??

You are not required to sign a contract with MQ Solutions ; our standard service is month-to-month. If you would prefer to have your service based on a contract, we are able to develop and negotiate one based on your business needs.

How many Extensions can I have ?

Unlimited, With cloud calling solutions you can have as many extentions as your company desires.

How many Minutes do I have for Canada ?

For all there plans you have unlimited calling for canada

What are the bandwidth requirements for MQ Solutions cloud calling?

80-100KBPs have shown to be the minimum Internet connection speed needed in order to have a quality phone call. To check your connection speed please visit the following website:

What is VoIP?

VoIP (or Voice over Internet Protocol) is a great way to make and receive phone calls using your broadband Internet connection instead of your standard phone line. Nextiva converts your phone calls into data that zips through your...