Knowledgebase

Can Cloud calling be used with a dial-up modem? No. In order to take advantage of Cloud calling solutions , you need a high-speed internet...

Can I create my own personal greetings and hold music? Yes, you can record your own personal greeting or special marketing or holiday message. You can...

Can I integrate my CRM With my phone ? Yes you can , CRM integration for Microsoft Outlook and Microsoft Office 365 comes as standard...

Can I pick my own phone number? Yes. During the sign up process, we give you the option of selecting your telephone number....

Can I set my own phone schedule ? Yes you can, with cloud calling solutions you can set up your own schedule, and you can have...

Can I use my current phone and existing phone numbers with MQ Solutions? In most cases, yes. Please contact MQ Solution's VoIP account executive to confirm.

Do I need special equipment to use Cloud Calling phone service? Nope, All you need is a phone and an internet connections, and you are good to go

How long is the contract for service with MQ Solutions?? You are not required to sign a contract with MQ Solutions ; our standard service is...

How many Extensions can I have ? Unlimited, With cloud calling solutions you can have as many extentions as your company desires.

How many Minutes do I have for Canada ? For all there plans you have unlimited calling for canada

How to send and receive faxes Once you have purchased a fax account from us you will need to provide a valid email address to...

What are the bandwidth requirements for MQ Solutions cloud calling? 80-100KBPs have shown to be the minimum Internet connection speed needed in order to have a...

What is VoIP? VoIP (or Voice over Internet Protocol) is a great way to make and receive phone calls using your...

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